Impact of the current energy situation on our services

Dear Guests!

The guests are always our priority, and we will continue with our effort, to keep our clients satisfied and to offer them best service possible. Although we are also affected by the energy crisis, we have unfortunately taken new decisions because of the high energy and food prices. For this reason, we have to make some new changes.

We had to take the following measures in order to continue our services at a high level!

As in previous years, the opening hours of the Spa have changed in autumn:

  • thermal spa 9.00-19.00 h
  • sauna world 10.00-19.00 h

Our heating season has begun, the average daytime temperature of our common areas in the rooms has been set at 20-21 degrees and the average temperature at night at 19-20 degrees, which is guaranteed by the excellent thermal insulation of the building.

Our adventure bath is not be in operation due to maintenance works from 09.01.2023. But our hotel wellness area will be open every day with a long opening hours. ( 9.30-21.00 h) Also our guest get  daily 2x Entry in to the saunaworld in Thermal Spa as compensation.

There were any changes in our offer of the restaurant, so we are waiting for you with a big choice and quality of the meals! Our half board extra includes a vitamin corner in the morning and a sweet half an hour in the afternoon! Our vitamin corner is located in the hotel wellness area! (every day between 10.30 and 11.30!)

And in our Oxygen restaurant, which is opened at the beginning of October, you can already eat in the Spa area and even order everything on our room bill for the maximum comfort!

We hope that they will continue to choose us despite the few restrictions and look forward to an unforgettable wellness holiday again! The team of the Thermal Hotel Balance**** is very grateful for their patience!

We looking forward to you!

The team of the Thermal Hotel Balance****

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